FAQ

FAQ's

  1. Do I or the person I'm meeting need an app to use L4ST?

    No apps needed! L4ST leverages your phone's built-in NFC technology, making it effortless to share information using any L4ST product. Experience seamless sharing and innovation with just a tap!

  2. What are contactless digital business cards?

    L4ST digital business cards are a modern, eco-friendly alternative to traditional paper cards. Easily network via email, text, social media, NFC technology, or QR codes. You can customise them with multimedia content like images, videos, and links, enhancing online visibility and connections in the digital era.

  3. What are the advantages of digital business cards?

    L4ST digital business cards boost online visibility, offer customisation with multimedia content, and provide an eco-friendly, cost-effective alternative to paper cards for networking and building connections.

  4. What is an NFC business card?

    An NFC business card from L4ST is a physical card with an integrated circuit and receiver for wireless communication, allowing seamless sharing of information with NFC-enabled devices like smartphones or tablets. It's powered by Near Field Communication, the same technology used in contactless payments.

HOW L4ST CARDS WORK

  1. How do I create my profile and add information?

    After becoming part of the L4ST community through a purchase, you'll receive an email to set up your L4ST account. Dive in, create your contact card, profiles, social links, and lead capture forms. 

  2. What can I share with my L4ST card?

    Upon purchase, you'll receive an email to set up a L4ST profile. Add contact details, social media accounts, and relevant info. Manage, share, and edit your card's content in real time through your profile.

  3. How can I obtain contact info from recipients?

    Use the "Exchange Contact" button on your L4ST profile to share your details. Information is stored in your L4ST CRM for effortless follow-up.

DESIGN / CUSTOMIZATION

  1. Can I purchase multiple cards with different shipping locations?

    For different shipping locations, it's recommended to place separate orders. This ensures easy tracking, avoids customs complications, and qualifies you for complimentary standard shipping.

  2. How can I personalize my L4ST card?

    L4ST offers a streamlined design process. Purchase your products, complete a design brief emailed to you, and our skilled team will create a visual mockup for your review. Revise until satisfied. We're committed to unmatched design quality and your satisfaction.

  3. Can I have full color bleed?

    Certainly! Achieve full-color designs with our Black Bamboo cards, which have a smoother surface and less grain texture.

  4. Can I customize the packaging?

    Our environmentally friendly V1CE branded packaging is standard for all L4ST products.

PRODUCTION

  1. How long does production take?

    Production typically takes 1-2 days, with most orders dispatched the day after you approve the digital mockup.

SHIPPING AND RETURNS

  1. Why have I been contacted by customs?

    Customs contact may occur for cross-border trades, depending on your country's regulations.

  2. Do I need to pay additional duties and taxes?

    Customs may request additional fees or verification for cross-border trades. We collect taxes within the EU and expanding to more countries for hassle-free delivery.

  3. How can I return my L4ST cards?

    Contact our customer support team for assistance with your L4ST cards.

  4. Can I get a refund?

    We offer a 30-day refund policy, aiming to address concerns and provide excellent service. Our team is dedicated to making your experience with L4ST a positive one.

SETTING UP ACCOUNT

  1. Can I easily update my L4ST card details?

    Absolutely! Update details in real time within your online profile, and switch between profiles for multiple businesses.

  2. Can I add more than 1 profile on my card if I have more than 1 business?

    Yes, you can add multiple business profiles to your card and select which one to share with customers/clients.

  3. How do I manage a corporate account?

    Activate all L4ST cards under one account for easy management. Monitor, set alerts, and make changes to settings conveniently.

PRODUCTS

  1. How thick are the cards?

    Refer to the product description on each page for card thickness. Our Original, metal, and bamboo cards have varying thicknesses.

  2. What is the difference between Machine Pressed and CNC Reformed Metal cards?

    L4ST offers both Machine Pressed and CNC Reformed Metal cards, each with unique features. Choose the one that suits your preferences.

PRIVACY AND SECURITY

  1. How secure is L4ST?

    L4ST offers secure sharing of information within a short range, similar to traditional business cards. No financial data is stored.

  2. How does L4ST ensure privacy?

    L4ST doesn't ask for sensitive information or social media logins. You control your card's content. Review our Privacy Policy and Terms for details.

ENVIRONMENTAL IMPACTS

  1. How does L4ST contribute to the environment?

    L4ST is committed to environmental sustainability. We plant a tree for every product purchased. Learn more about our projects on our website.